Delivery
All our products are produced to order which can take up to 7 days. Please allow up to 14 days for delivery.
Whilst rare, parcels can go missing in the post. We cannot issue replacement orders until 10 working days after dispatch. This is because we cannot claim from Royal Mail until this time.
If an order does not arrive, please check at your local post office before contacting us. Please also note that we must be notified within 30 days of any orders that have not arrived. After this time we cannot replace any orders free of charge.
Returns
Each product is produced to order, so unless there is a fault with the item we don’t accept returns or exchanges. Please ensure you’re ordering the correct size and colour at the time of purchase.
If you have any issues with your order please contact us ASAP and we will endeavour to resolve said issue.
If an item does present a fault and needs to be returned, please return to the return address listed on the packing slip or contact us.